contact@canrd.com 
+86 18928276992 Frequently Asked Questions
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Orders & Business
What is the delivery lead time?
Except for customized products, the stock preparation lead time is 2-3 days. The shipping transit time is normally 5-7 days, which is determined based on the customer's actual requirements.
What payment methods are supported?
We support bank transfer, PayPal, credit card, and other payment methods. Bank transfer is recommended as it generally does not involve additional fees.
Which countries and regions do you ship to?
We currently ship to more than 40 countries and regions worldwide, covering most global destinations.
Do you provide customized battery cell or electrode services?
Yes, we support customization for dry cells, finished battery cells, and electrode rolls. Please contact our sales team with your requirements for further evaluation.
What is the minimum order quantity (MOQ)?
The MOQ is based on the minimum specification displayed on our website. For example, if the listed minimum specification is 20g, then the MOQ is 20g.
Can you provide COA, SDS, or MSDS documents?
Yes, related COA, SDS, and MSDS documents are available upon request.
Are the products shown on the website in stock?
Unless marked as “Future” pre-order items or equipment products, most products displayed on the website are available in stock.
What packaging methods are used?
Standard chemicals are packed in carton boxes, while equipment products use reinforced wooden crate packaging.
Do you have overseas distributors or agents?
Yes, Canrd has overseas distributors and agents in multiple regions, including the UK, Europe, the US, India, Australia, and South Korea.
Could you please share your latest catalogue?
We have a product list and a company business presentation PPT. Welcome to contact our sales team by email to request them.
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